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How To Delete Your Zulily Account

Simplest - Send a legal email

Did you know that companies respond to lawyers more than to their users? Have a lawyer send an email on your behalf requesting deletion.

Send legal email

The country your account is based out of determines your deletion method. Some countries offer an easy deletion where other countries require you to email Zulily customer service at privacyinquiry@zulily.com and request account deletion. To check to see if your country offers an easy deletion option please follow the steps below.

Delete Zulily - Website - Slides & Instructions

Step #1:

Click here to open Zulily. If you're already logged in doing so will open your Zulily homepage.

Zulily- Delete from website. Step 1: Open Zulily

Step #2:

Click my account on the top right

Zulily- Delete from website. Step 2: Click my account

Step #3:

Click account info from the drop down menu

Zulily- Delete from website. Step 3: Click account info

Step #4:

Click close and erase account

Zulily- Delete from website. Step 4: Close and erase account

Step #5:

Click no, close and erase account

Zulily- Delete from website. Step 5: Click no, close and erase account

Step #6:

Type close *and click *close and erase account to confirm deletion

Zulily- Delete from website. Step 6: close and erase

Zulily will review your close request. Please allow up to one month for account deletion.

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Questions & Answers

Question:
What happens when I delete my account?
Answer:

Your account and all of your account details will be erased. This includes details regarding any past orders, store credits and gift cards connected with your account. If you would like to use any remaining store credits or gift cards connected with your account, please be sure to do that before closing and erasing your account. We will not be able to recover this information once it is deleted. You will lose access to your zulily account, including past orders, favorite brands, invites, waitlist items, store credits and gift cards (as described above).

Question:
What happens if I do not see a delete option?
Answer:

Depending on what country you opened your account in will determine if your account has a delete option. If you do not see a delete option in your account information page please email privacyinquiry@zulily.com.