Check if your account has been hacked in a data breach
"Breach" is an incident where your data is public for anyone to misuse
How To Delete Your Subscription Account From Ancestry
Slides & Instructions
If you signed up for a paid subscription account with ancestry you must navigate through the website to delete your account.
Open Ancestry. If you're already logged in, doing so will open your Ancestry homepage
Click your username in the top-right corner
Click your account
Click cancel my subscription
Select a reason for cancellation and then click continue
Next you will have to delete your registered guest account to finish deleting your entire account.
Other Important Options
Questions & Answers
All your personal data will be permanently erased from the system and will no longer be accessible. Any trees you’ve created in your account will remain on the site whether or not you have a subscription unless you delete them first.
No. You need to cancel your subscription first. However, once you cancel your subscription you will still have a registered guest account. Registered guests accounts are free and provide you with access to many resources. If you do not want this account you need to delete it separately.
Check your account settings. Under subscriptions it will detail what kind of account you have. Check you account.
Here's some useful additional information you can use to reach out to the company with your concerns
- Help Center
- Email: firstname.lastname@example.org
- Phone: 800-615-6560