How To Delete Your Registered Guest Account From Ancestry

You can use Send an email to automatically request deletion via email on your behalf.

The only way to delete your Ancestry registered guest account is to send a deletion request to customer service. Please note, you must send the email from the email address registered to your account.

Send Request To Delete Ancestry Via Email

Once you fill, click send and verify your email. We'll automatically send an email to dpo@ancestry.com on your behalf.

1. Enter your first name. This will be used for your email signature.

2. Enter your last name.

3. Enter your email. This will be the email you used on your account and the email you have access to

4. Click Send.

5. You'll receive an email to verify. Click the verification link.

6. Once you verify, an email will be sent to Ancestry to delete your account. And you'll receive a copy of it.

Website - Slides & Instructions

Ancestry-Delete Registered Guest Account from Website. Step 1: Write Email requesting for your Registered Guest Account to be Deleted

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Questions & Answers

Question:
What happens when I delete my account?
Answer:

All your personal data will be permanently erased from the system and will no longer be accessible. Any trees you’ve created in your account will remain on the site whether or not you have a subscription unless you delete them first.

Question:
Does deleting my account cancel my paid subscription?
Answer:

No. You need to cancel your subscription first. However, once you cancel your subscription you will still have a registered guest account. Registered guests accounts are free and provide you with access to many resources. If you do not want this account you need to delete it separately.

Question:
How do I know if I have a paid subscription or a free registered guest account?
Answer:

Check your account settings. Under subscriptions it will detail what kind of account you have. [Click this link to check your account] (https://www.ancestry.com/secure/account).

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