Did you know that companies respond to lawyers more than to their users? Have a lawyer send an email on your behalf requesting deletion.
Send legal emailThe only way to delete your Ancestry registered guest account is to send a deletion request to customer service. Please note, you must send the email from the email address registered to your account.
Step #1: Send a deletion request to socialsupport@ancestry.com
If you'd like to learn how to stay protected when browsing online from one tip each week, please do join the email list
All your personal data will be permanently erased from the system and will no longer be accessible. Any trees you’ve created in your account will remain on the site whether or not you have a subscription unless you delete them first.
No. You need to cancel your subscription first. However, once you cancel your subscription you will still have a registered guest account. Registered guests accounts are free and provide you with access to many resources. If you do not want this account you need to delete it separately.
Check your account settings. Under subscriptions it will detail what kind of account you have. [Click this link to check your account] (https://www.ancestry.com/secure/account).