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How To Delete Your Alibaba.com Account

Simplest - Send a legal email

Did you know that companies respond to lawyers more than to their users? Have a lawyer send an email on your behalf requesting deletion.

Send legal email

Deleting your Alibaba.com account is easy. Login to your account from a computer browser and follow the steps below.

Delete Alibaba.com - Website - Slides & Instructions

Step #2:

Click profile then click account

Alibaba.com- Delete account from website. Step 2:

Step #3:

Click membership profile

Alibaba.com- Delete account from website. Step 3: membership profile

Step #4:

Click deactivate account

Alibaba.com- Delete account from website. Step 4: deactivate account

Step #5:

Click deactivate my account

Alibaba.com- Delete account from website. Step 5: deactivate my account

Step #6:

Click ok

Alibaba.com- Delete account from website. Step 6: ok

Step #7:

Congrats! Your account has been deleted.

Alibaba.com- Delete account from website. Step 7: account deleted

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Questions & Answers

Question:
What happens when I delete my Alibaba.com account?
Answer:

Your information will be removed from the system and your company will be removed from Alibaba.com. Please note, you will lose all of your data and saved settings once deletion is complete.

Question:
Can I delete my account if I cannot login?
Answer:

Yes. You can click here to send a deletion request to customer service. If you cannot access your account, please send your request to our service team with a copy of your company's legal business license as well as the information of the account you want to delete.