Check if your account has been hacked in a data breach
"Breach" is an incident where your data is public for anyone to misuse
How To Delete Your Alibaba.com Account
Slides & Instructions
Deleting your Alibaba.com account is easy. Login to your account from a computer browser and follow the steps below.
Click profile then click account
Click membership profile
Click deactivate account
Click deactivate my account
Congrats! Your account has been deleted.
Questions & Answers
Your information will be removed from the system and your company will be removed from Alibaba.com. Please note, you will lose all of your data and saved settings once deletion is complete.
Yes. You can click here to send a deletion request to customer service. If you cannot access your account, please send your request to our service team with a copy of your company's legal business license as well as the information of the account you want to delete.
Here's some useful additional information you can use to reach out to the company with your concerns
- Help Center
- Email: DataProtection@service.alibaba.com